• Information For Patients

  • Please note the following policies at St. Anthony Health Center Evergreen

    • Patient information for you and all members of your family needs to be current within the last 12 months or a new form must be filled out.
    • Please be bring your current insurance card with you to each visit.
    • Co-pays are due at the time of visit, if you don't have your co-pay we will be happy to reschedule your visit. If you don't know how much your co-pay is, you can call your insurance company for information. The phone number is on your card.

    Insurance
    We accept most major medical insurances. Please check with your insurance company to determine your specific coverage and copays.

    Urgent care coverage depends on your individual plans. If your insurance plan covers our urgent care services, we will collect your urgent care copay at the time of your visit. If your plan does not have an agreement with our urgent care services, you will be expected to pay for services at the time of visit. We will provide you copies of your bill and your insurance company may reimburse you.

    Please bring your insurance card with you to each visit.

    For your convenience new patients can download and complete their patient forms at home.

    Completed forms can be returned:

    • By Fax: 303-670-2160
    • By mail:
      32214 Ellingwood Trail Suite 210
      Evergreen, CO 80439
    • At your appointment

    Calls to the office:
    If you have any questions or concerns, please feel free to contact our office at 303-679-2020. Someone will return your call as soon as possible, usually within 4 hours. If the matter is an emergency and cannot wait 4 hours for a response, please let us know when you call.

    Cancellation of appointments:
    We understand that circumstances can occur that make it necessary for you to cancel or reschedule an appointment. Please contact us at least 24 hours ahead of time, if you need to cancel or reschedule your appointment. We often have people we can move up in the schedule if we know there will be an opening.

    Test results:
    We try to call with your test results as soon as they are available and reviewed by our Physicians. However, because tests are performed at many locations throughout the region, there can be a delay in the results getting back to us. If we have not called with your test results within a week of completion of your test, please call us and we will locate the results and call you as soon as possible.

    Prescription refills:
    If you need a refill of a medication we prescribed for you, please contact your pharmacy and they will contact us. Allow at least 24 hours for refills to be processed. We will not process refills after 12:00 PM on Fridays.

    Narcotic Medications :
    All requests for prescriptions or refills of narcotic medications (including prescription pain medications, sleeping medications, tranquilizers, etc.) MUST be completed during office hours. For your safety, your chart must be available for review before a narcotic medication can be prescribed or refilled. We will NOT refill or call in any narcotic prescriptions after hours or on weekends. We will not process refills after 12:00 PM on Fridays. Again, please allow at least 24 hours to process the request.

    Billing:
    We are happy to bill your insurance for services rendered. Should you have changes in your health coverage, please notify us immediately so that accurate billing can occur.

    Disability:
    There will be a $25.00 service charge for completion of any disability/comprehensive return to work forms. This fee will be collected when you pick up your completed forms. Also note, we do not do disability ratings nor do we manage patients for long-term disability